Mrs. Tom Payson
Chapter 2 - Old Tom and Nancy
Old Tom / Tom — aliases: Mr. Tom (汤姆先生)
Old Tom, the long-serving gardener, listens to Nancy's news with disbelief and reverence for Miss Jennie, then gently chides Nancy for her bitterness toward Miss Polly by revealing that the mistress was once handsome and was hardened by a past heartbreak.
Chapter 4 - The Little Attic Room
Mr. Tom / Old Tom — aliases: the bent old man
Old Tom is working in the garden when Nancy frantically reports that Pollyanna has vanished. He looks up at the sunset sky, points out the child poised on the top of the distant rock, and confirms her location to the hysterical maid.
Chapter 6 - A Question of Duty
Old Tom / Mr. Tom
老汤姆在花园里与波莉小姐在一起，他害羞地证实了自己与简妮（波莉安娜的母亲）过去的联系，并在波莉安娜被叫去吃早餐前，充满感情地摸了摸她的头发。
Chapter 7 - Pollyanna and Punishments
Old Tom / Tom
老汤姆与波丽安娜和南希在花园里共度 evening 谈话，深情回忆波丽安娜母亲的往事。随后，他回应波丽小姐焦急的呼唤，从阁楼窗户爬入，帮助波丽安娜从屋顶脱险，随后与蒂莫西迅速撤离。
Chapter 23 - An Accident
Old Tom
Old Tom listens to Nancy's description of the accident and Miss Polly's reaction from the garden, attempting to comfort her with dry wit regarding her use of language before she returns to the kitchen.
Chapter 24 - John Pendleton
Old Tom — aliases: Mr. Tom (汤姆先生)
老汤姆正在谷仓里干活，南希带着彭德尔顿来访的消息赶到。他听着南希对彭德尔顿为何在此的困惑叙述，以及她对波莉小姐过去情感的纠正，在整个解释过程中始终保持怀疑和暴躁的态度。
Chapter 25 - A Waiting Game
Old Tom / Mr. Tom — aliases: the old man
Old Tom listens to Nancy's report of Miss Polly's changes and dryly notes that the mistress is not looking worse for the new style. He shares a memory of Pollyanna finding joy in his bent posture and reveals that the family's bitterness toward Pollyanna's father explains the tension with Miss Polly, before solemnly asking after the child's condition.
Chapter 28 - The Game and Its Players
Mrs. Payson / Mrs. Tom Payson
Mrs. Payson, a woman of lower social standing with pink cheeks and yellow hair, visits the homestead to reveal that she and her husband have decided to stay together and play the 'just being glad' game rather than divorce. She admits they were on the brink of splitting up until they realized Pollyanna's influence had changed them.