Nancy
Chapter 1 - Miss Polly
Nancy
Nancy, the kitchen maid, washes dishes and stammers through an interaction with her mistress, receiving instructions to prepare a cot bed in the attic for the coming niece. She expresses mild optimism about a little girl brightening the house before sighing over her cold pitcher.
Chapter 3 - The Coming of Pollyanna
Nancy
Nancy reacts with shock and confusion when Pollyanna mistakes her for Aunt Polly, quickly correcting the child. She listens to Pollyanna's stream of consciousness during the buggy ride, feeling a mix of sympathy and apprehension, and later vows to Timothy that she will serve as a refuge for the child.
Chapter 4 - The Little Attic Room
Nancy
Nancy assists Pollyanna in unpacking her few belongings, reacting with horror and tears when the child praises the barren room. After finding Pollyanna has vanished, Nancy rushes to the garden to find Old Tom, then hurries toward the hill to retrieve the girl.
Chapter 6 - A Question of Duty
Nancy
Nancy hurries out to bring Pollyanna back from the garden at the sound of the breakfast bell, warning her to obey time signals. She serves the meal and later brings in hot muffins, observing Pollyanna's interaction with her mistress with grave attention.